Alternatives

Products that do what Opencom – an open-source Intercom alternative given the Salesforce deal does

I built Opencom, an open-source alternative to Intercom for customer support chat, with knowledge-base and AI support, and mobile apps for push notifications etc. It includes a web widget, agent inbox, customer/company profiles, conversations, realtime messaging, AI support and a live demo. The aim is to provide a simple, self-hostable foundation for teams that want Intercom support without being locked into a large SaaS platform. Salesforce has just announced its acquisition of Fin, formerly Intercom, for around $3.6bn. Customer communication is important infrastructure, and I think…

1OF
Opencom, full Intercom alternative, open-source, Convex Backend▲6
Hi HN, I’ve been building Opencom, an open-source customer messaging platform - basically an Intercom alternative you can run yourself with minimal setup or infrastructure to manage. Repo + demo here: https://github.com/opencom-org/opencom https://opencom.dev I started working on it after years of frustration using Intercom. I love the selection of tools they offer, but not their complex and expensive pricing model or their frequent layout and UX changes. I wanted an open source alternative that was simple and cheap to run, making it accessible for projects of…
Feb 2026 · github.com
2
Papercups▲227
Open source Intercom Alternative
2020
3OS
Open Source alternative to services like Intercom.io and Smooch▲163
2017 · github.com
4
Papercups 2.0▲287
Open source Intercom and Drift alternative
2021
5PO
Papercups – Open-source alternative to Intercom▲148
2021 · papercups.io
6
Intercom Acquire▲303
Talk to visitors on your website–it's live chat, reinvented
2015
7
The Inside Intercom Podcast▲178
Conversations with startup practitioners
2015
8
Intercom Conversations 3.0▲134
Access all your Intercom conversations and customers
2018
9
Salesmachine for Intercom▲84
Turn Intercom into a customer success platform.
2018
10
Fin AI Copilot▲179
An AI assistant for every support agent
2024
11
Intercom▲143
An entirely new way to connect with your customers
2014
12
Chatwoot▲329
Open-source alternative to Intercom & Zendesk
2021
13
Daily.co for Intercom▲168
Free video calls & screen shares embedded in Intercom
2018
14
Intercom for mobile apps▲184
A better way to connect with mobile users
2015
15
Intercom on Customer Support▲141
Behind every great product is a great support team
2015
16
WhatsApp for Intercom by Octopods▲104
Send and receive WhatsApp messages in your Intercom inbox
2021
17
fromCommunity▲157
One click hiring from Open Source and tech communities
2023
18NO
Nous – Open-Source Agent Framework with Autonomous, SWE Agents, WebUI▲155
Hello HN! The day has finally come to stop adding features and start sharing what I've been building the last 5-6 months. It's a bit of CrewAI, OpenDevon, LangFuse/Cloud all in one, providing devs who prefer TypeScript an integrated framework thats provides a lot out of the box to start experimenting and building agents with. It started after peeking at the LangChain docs a few times and never liking the example code. I began experimenting with automating a simple Jira request from the engineering team to add an index to one of our Google Spanner databases (for context I'm the…
2024 · github.com
19
Intercom for iOS▲123
Communicate personally with every single customer
2014
20
Intercom▲86
The easiest way to see and talk to your users
2014
21
Apps for Intercom Inbox▲243
Build & use apps for the Intercom Inbox. Grow your business.
2019
22
Bots for Intercom with Converse.AI▲119
Scaling conversations in Intercom - without code
2017
23
IntercomExport▲118
Export Intercom conversations to CSV
2018
24
Intercom via SMS▲92
Convert incoming customer texts into Intercom conversation
2018

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