AI · alternatives · 2026

24 alternatives to Opencom – an open-source Intercom alternative given the Salesforce deal

I built Opencom, an open-source alternative to Intercom for customer support chat, with knowledge-base and AI support, and mobile apps for push notifications etc. It includes a web widget, agent inbox, customer/company profiles, conversations, realtime messaging, AI support and a live demo. The aim is to provide a simple, self-hostable foundation for teams that want Intercom support without being locked into a large SaaS platform. Salesforce has just announced its acquisition of Fin, formerly Intercom, for around $3.6bn. Customer communication is important infrastructure, and I think…

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes.

1. 1
   Open-Source Intercom with Help Center▲101

   Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot

   2022 · github.com · its alternatives →

2. 2
   Opencom, full Intercom alternative, open-source, Convex Backend▲6

   Hi HN, I’ve been building Opencom, an open-source customer messaging platform - basically an Intercom alternative you can run yourself with minimal setup or infrastructure to manage. Repo + demo here: https://github.com/opencom-org/opencom https://opencom.dev I started working on it after years of frustration using Intercom. I love the selection of tools they offer, but not their complex and expensive pricing model or their frequent layout and UX changes. I wanted an open source alternative that was simple and cheap to run, making it accessible for projects of…

   Feb 2026 · github.com · its alternatives →

3. 3
   Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat▲417

   Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot

   2019 · github.com · its alternatives →

4. 4
   Live Chat for Sales by Intercom▲412

   The quickest way to get more qualified leads

   2017 · intercom.com · its alternatives →

5. 5
   Open-Source Alternative to Intercom▲20

   Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot

   2022 · github.com · its alternatives →

6. 6
   Papercups▲227

   Open source Intercom Alternative

   2020 · papercups.io · its alternatives →

7. 7
   The Business Messenger by Intercom▲905

   More than just chat. Intercom's new app platform.

   2018 · fin.ai · its alternatives →

8. 8
   Papercups 2.0▲287

   Open source Intercom and Drift alternative

   2021 · papercups.io · its alternatives →

9. 9PO
   Papercups – Open-source alternative to Intercom▲148

   2021 · papercups.io · its alternatives →

10. 10
    Open Source alternative to services like Intercom.io and Smooch▲163

    Client library for Minimal Chat. Contribute to minimalchat/client development by creating an account on GitHub.

    2017 · github.com · its alternatives →

11. 11
    Intercom Acquire▲302

    Talk to visitors on your website–it's live chat, reinvented

    2015 · intercom.com · its alternatives →

12. 12
    Intercom▲464

    Communicate personally with every single customer.

    2013 · intercom.com · its alternatives →

13. 13
    An all-new Intercom▲410

    A bold aesthetic. Simplified navigation. Faster workflows.

    2018 · intercom.com · its alternatives →

14. 14
    Intercom Real-Time▲510

    Have live conversations with users inside your apps

    2015 · fin.ai · its alternatives →

15. 15
    Intercom Educate▲485

    What a knowledge base should be–personal and intelligent

    2016 · intercom.com · its alternatives →

16. 16
    Intercom Messenger▲457

    The messenger for business. All new.

    2016 · fin.ai · its alternatives →

17. 17
    Custom Bots by Intercom▲437

    Create your own custom bot, no code required

    2018 · intercom.com · its alternatives →

18. 18
    Intercom for Slack▲482

    Chat, qualify and close leads directly from Slack

    2018 · intercom.com · its alternatives →

19. 19
    The Inside Intercom Podcast▲178

    Conversations with startup practitioners

    2015 · intercom.com · its alternatives →

20. 20
    Intercom Conversations 3.0▲134

    Access all your Intercom conversations and customers

    2018 · apps.apple.com · its alternatives →

21. 21
    Fin AI (but affordable)▲29

    ~5x cheaper AI support for your Intercom messenger

    2024 · intercom-fin-alternative.com · its alternatives →

22. 22
    Salesmachine for Intercom▲84

    Turn Intercom into a customer success platform.

    2018 · its alternatives →

23. 23
    Fin AI Copilot▲179

    An AI assistant for every support agent

    2024 · intercom.com · its alternatives →

24. 24
    Intercom App Store▲392

    Integrate with Intercom and grow your business

    2018 · intercom.com · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →