nowfound

Work · August 10, 2026

Project Helios

Unified customer workspace for tickets, CRM, and docs

Project Helios launched on August 10, 2026 with 3 votes, #2,940 of 23,274 launches that month and more than 50% of that year's launches.

What it does

🚀Introducing Project Helios — The All-In-One Customer OS Unifying Support, CRM, Docs, Analytics, and Native Video Huddles into one shared customer record. Deterministic Pathfinder Engine: Runs daily priority lists and automates workflows without AI hallucinations. Proactive Health Scoring: Predicts churn weeks early from live usage & ticket data. MORS AI: Automated renewal & upsell radar grounded in workspace data. Your entire customer operation from one command center. Not a dozen.

Customer success software that puts support tickets, CRM pipeline and account health on one shared record — so a ticket knows the account is renewing. Free for one seat.

Tickets, CRM, docs and live huddles on one shared customer record — so context stops falling through the gaps between tools. Not another point solution bolted onto the pile — the operating layer your customer team actually runs on. One ranked list every morning. No model. Nothing to hallucinate. Pathfinder scans your tickets, renewals and documents against fixed rules — the same inputs give the same answer, every time. A VIP goes red — start the call from their account, and what gets written in it stays attached to it. One customer record. Eight modules. Zero sync jobs to break. The ticket, renewal, health trend and playbook are one record — so automation, audit trail and analytics cannot…from projecthelios.space

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