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Growth · January 8, 2019

Proximity by Freshchat

Reimagine how you connect with prospects and customers

Proximity by Freshchat launched on January 8, 2019 with 90 votes, #397 of 2,587 launches that month and more than 75% of that year's launches. The site was still online in September 2026, 7 years on.

What it does

Messaging has made communication with prospects & customers personalized and proactive. But, it has not been perfect. With Proximity: i) Go beyond text: Use video + audio to convert leads and retain users ii) Go beyond your website/app: Engage with leads and users on popular messaging apps where they spend most of their time

Unify customer service across email, chat, phone, and messaging with Freshdesk Omni. Empower agents with AI-powered chatbots and ticketing for increased productivity.

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Source: Product Hunt launch ↗

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