Growth · alternatives · 2026

24 alternatives to Customer Service Outsourcing

Call Center, Email Support, Live Chat, and In-App Support

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Customer Service Outsourcing launched in 2020; newer entries below may have overtaken it.

1. 1
   Omnie Integrated Services▲60

   Managed customer service outsourcing

   2023 · omniecsr.com · its alternatives →

2. 2
   Operator by Intercom▲289

   The bot for better customer experiences

   2017 · intercom.com · its alternatives →

3. 3
   Live Chat for Sales by Intercom▲412

   The quickest way to get more qualified leads

   2017 · intercom.com · its alternatives →

4. 4
   HelpSpace▲112

   Simplify your customer support

   2021 · helpspace.com · its alternatives →

5. 5
   Inline Help▲373

   Answer customer questions before they ask

   2024 · inlinehelp.com · its alternatives →

6. 6
   ThriveDesk▲281

   The best way to support your customers

   2022 · thrivedesk.com · its alternatives →

7. 7
   Liveo.Chat▲68

   No one wants to talk to bots, chat with your customers

   2021 · its alternatives →

8. 8
   Chaty▲201

   Connect with your customers on 20+ popular messaging apps

   2022 · chaty.app · its alternatives →

9. 9
   NextOS▲104

   Omnichannel business communication: CRM, Chat, Surveys, VoIP

   2018 · nextiva.com · its alternatives →

10. 10
    Customerly▲47

    Behavioral Messaging through Chat and Email

    2016 · customerly.io · its alternatives →

11. 11
    LiveAgent▲103

    Multi-channel and easy-to-use customer service software.

    2019 · liveagent.com · its alternatives →

12. 12
    Customer.io Summer Release▲142

    New ways to reach customers in the moments that matter

    Jul 2026 · customer.io · its alternatives →

13. 13
    Helploom▲186

    Unlimited customer support with live chat and help center

    Dec 2025 · helploom.com · its alternatives →

14. 14
    Customerly Knowledge Base Platform▲177

    Free of charge knowledge base tool to reduce support tickets

    2019 · customerly.io · its alternatives →

15. 15
    DeskDingo▲137

    Free live chat software

    2024 · its alternatives →

16. 16
    Dream Support▲101

    Win business with memorable customer service

    2017 · dreamsupport.com · its alternatives →

17. 17
    ServiceDock▲118

    Handle customer support via messaging apps, social & webchat

    2017 · servicedock.com · its alternatives →

18. 18
    LiveAgent Customer Service Directory▲73

    A comprehensive business support directory

    2021 · liveagent.com · its alternatives →

19. 19
    BPO Services▲2

    LET SUCCESS BE THE NOISE

    2020 · highlander.solutions · its alternatives →

20. 20
    ChatFlow▲144

    Where conversations turn into solutions

    2024 · chat-flow.app · its alternatives →

21. 21
    Intercom Conversations 3.0▲134

    Access all your Intercom conversations and customers

    2018 · apps.apple.com · its alternatives →

22. 22
    Operator by Intercom▲66

    The bot for better customer experiences

    2018 · intercom.com · its alternatives →

23. 23
    Support Llama▲78

    Customer support as a service for startups and makers

    2020 · its alternatives →

24. 24
    Open-Source Intercom with Help Center▲101

    Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot

    2022 · github.com · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →