Growth · alternatives · 2026

24 alternatives to Customer Service Outsourcing

Call Center, Email Support, Live Chat, and In-App Support

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Customer Service Outsourcing launched in 2020; newer entries below may have overtaken it.

1. 1
   Omnie Integrated Services▲60

   Managed customer service outsourcing

   2023 · its alternatives →

2. 2
   Live Chat for Sales by Intercom▲412

   The quickest way to get more qualified leads

   2017 · its alternatives →

3. 3
   Operator by Intercom▲285

   The bot for better customer experiences

   2017 · its alternatives →

4. 4
   HelpSpace▲112

   Simplify your customer support

   2021 · its alternatives →

5. 5
   Inline Help▲375

   Answer customer questions before they ask

   2024 · its alternatives →

6. 6
   ThriveDesk▲281

   The best way to support your customers

   2022 · its alternatives →

7. 7
   Liveo.Chat▲68

   No one wants to talk to bots, chat with your customers

   2021 · its alternatives →

8. 8
   Voice Calls in Chatwoot▲106

   Calls, chats, and emails all in one support inbox

   Jun 2026 · chatwoot.com · its alternatives →

9. 9
   Chaty▲201

   Connect with your customers on 20+ popular messaging apps

   2022 · its alternatives →

10. 10
    NextOS▲104

    Omnichannel business communication: CRM, Chat, Surveys, VoIP

    2018 · its alternatives →

11. 11
    ChatSpark▲97

    Revolutionise your interactions

    2023 · its alternatives →

12. 12
    LiveAgent▲103

    Multi-channel and easy-to-use customer service software.

    2019 · its alternatives →

13. 13
    Close▲217

    A CRM with built-in calling, SMS, and email

    2014 · its alternatives →

14. 14
    Helploom▲186

    Unlimited customer support with live chat and help center

    Dec 2025 · helploom.com · its alternatives →

15. 15
    Goo.chat▲232

    Build an engaged customer community in 1 platform

    2023 · its alternatives →

16. 16
    Customerly Knowledge Base Platform▲177

    Free of charge knowledge base tool to reduce support tickets

    2019 · its alternatives →

17. 17
    DeskDingo▲137

    Free live chat software

    2024 · its alternatives →

18. 18
    Dream Support▲101

    Win business with memorable customer service

    2017 · its alternatives →

19. 19
    ServiceDock▲118

    Handle customer support via messaging apps, social & webchat

    2017 · its alternatives →

20. 20
    Offsi▲100

    Bridge the gap between customer problems and product teams

    2019 · its alternatives →

21. 21
    LiveAgent Customer Service Directory▲73

    A comprehensive business support directory

    2021 · its alternatives →

22. 22
    BPO Services▲2

    LET SUCCESS BE THE NOISE

    2020 · its alternatives →

23. 23
    ChatFlow▲144

    Where conversations turn into solutions

    2024 · its alternatives →

24. 24
    Intercom Conversations 3.0▲134

    Access all your Intercom conversations and customers

    2018 · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →