Growth · alternatives · 2026

24 alternatives to Customer Support Automation Tool

A team member who will handle your mobile support routine

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Customer Support Automation Tool launched in 2020; newer entries below may have overtaken it.

1. 1
   Table Duck▲72

   Customer support automation made easy

   2021 · tableduck.com · its alternatives →

2. 2
   Desku▲772

   Automate customer support with power of AI & automations

   2023 · desku.io · its alternatives →

3. 3
   Promptly▲137

   Customer support emails, supported with autopilot

   2021 · its alternatives →

4. 4
   OpenSight▲145

   Automate your customer support questions, and actions

   2023 · its alternatives →

5. 5
   Customer.io▲358

   Send email based on what people do (or don't do) in your app

   2014 · customer.io · its alternatives →

6. 6
   Insight7▲309

   Automate customer research to build products customers want

   2023 · insight7.io · its alternatives →

7. 7
   Brainwave▲481

   Automate customer service answers and processes with AI

   2023 · brainwave.so · its alternatives →

8. 8
   Atlas▲167

   Give your customers superhuman support

   2022 · atlas.so · its alternatives →

9. 9
   WorkBot▲127

   An AI platform for Customer Service and Data Insights

   2024 · workhub.ai · its alternatives →

10. 10
    Visual Marketing Automation▲259

    An insanely fast automation builder by ConvertKit

    2017 · kit.com · its alternatives →

11. 11
    Productlane▲374

    One platform for user feedback and customer support

    2024 · productlane.com · its alternatives →

12. 12
    Directly▲71

    Customer support automation with virtual agents

    2019 · directly.com · its alternatives →

13. 13
    Customerly Aura▲144

    AI assistant for support teams

    2024 · customerly.io · its alternatives →

14. 14
    Autopilot: Marketing automation▲145

    Visual Marketing Automation Software for Customer Journeys

    2014 · ortto.com · its alternatives →

15. 15
    Hoory AI▲350

    AI powered customer support assistant

    2024 · hoory.com · its alternatives →

16. 16
    Product Intelligence▲201

    Automatically turn support tickets into feature requests.

    Nov 2025 · usepylon.com · its alternatives →

17. 17
    Help.center▲180

    Create AI knowledge base to reduce support tickets

    2023 · help.center · its alternatives →

18. 18
    CustomerIQ▲144

    Turn feedback into revenue with AI

    2024 · getcustomeriq.com · its alternatives →

19. 19
    Automate.io▲144

    Enabling teams to automate work collaboratively

    2021 · notion.com · its alternatives →

20. 20
    Apex▲216

    Smart email marketing automation to grow your business

    2024 · its alternatives →

21. 21
    Will automation in support lead to Cylons?▲55

    Elise Ramsay and Mercer Smith-Looper talk support automation

    2015 · its alternatives →

22. 22
    AutomateMyApp▲78

    An online automation tool that connects your apps & services

    2021 · its alternatives →

23. 23
    MEJ Support AI▲8

    Quickly resolve customer queries - without lifting a finger.

    2023 · mejsupportai.com · its alternatives →

24. 24
    Automation Guides▲97

    Get your email automation workflows up and running by today.

    2018 · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →