Life & fun · alternatives · 2026

24 alternatives to FreshSuccess

Proactive Customer Success Management

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. FreshSuccess launched in 2020; newer entries below may have overtaken it.

1. 1
   Freshchat▲264

   Catch 'em all. Keep 'em all.

   2017 · freshworks.com · its alternatives →

2. 2
   Freshstack from Freshworks▲129

   The all-in-one tech stack for marketing, sales, support

   2021 · freshworks.com · its alternatives →

3. 3
   Freshsales CRM▲192

   A full-fledged CRM for high-velocity sales teams.

   2016 · freshworks.com · its alternatives →

4. 4
   Salesmachine▲277

   Follow the health of your customers in realtime

   2016 · its alternatives →

5. 5
   OmniChat by Freshchat▲98

   Engage, sell, and support from anywhere

   2018 · freshworks.com · its alternatives →

6. 6
   Akita | Customer Success Software▲111

   Software to help companies retain customers & grow revenue 💰

   2018 · akitaapp.com · its alternatives →

7. 7
   Freshsales CRM▲89

   A free CRM to grow your business

   2023 · freshworks.com · its alternatives →

8. 8
   Proactive Messaging 2.0 by Freshchat▲70

   Run targeted campaigns to move people faster down the funnel

   2019 · freshworks.com · its alternatives →

9. 9
   MeetRecord▲175

   Reduce churn using insights from customer meetings

   2022 · outdoo.ai · its alternatives →

10. 10
    SuccessBoard▲86

    Boost customer retention and expansion

    2023 · successguardian.in · its alternatives →

11. 11
    Vitally▲208

    Analytics and insights to drive B2B startup success 🚀

    2018 · vitally.io · its alternatives →

12. 12
    Freshconnect by Freshworks▲130

    Collaboration tool that focuses on context

    2018 · freshworks.com · its alternatives →

13. 13
    Freshchat: Support Learning centre▲94

    Customer Support Learning Center developed by practitioners

    2019 · freshworks.com · its alternatives →

14. 14
    Resubscribe▲373

    Conversion & churn user feedback for B2C

    2024 · its alternatives →

15. 15
    Freshchat marketplace (by Freshworks)▲104

    Powerful apps to acquire, support customers with Freshchat

    2019 · freshworks.com · its alternatives →

16. 16
    Freshchat + Freshdesk Integration▲105

    Everything you need to ace your customer engagement game

    2018 · freshworks.com · its alternatives →

17. 17
    CustomerSuccessBox▲5

    Actionable Customer Success Software for B2B SaaS

    2018 · its alternatives →

18. 18
    Beatchurn▲13

    Customer success for B2B SaaS

    2024 · beatchurn.com · its alternatives →

19. 19
    SubscriptionFlow▲146

    A growth and retention management platform for SaaS

    2022 · subscriptionflow.com · its alternatives →

20. 20
    Success App▲62

    Purpose-built CRM for presales teams

    2023 · its alternatives →

21. 21
    Akita▲69

    Customer success for SaaS

    2022 · akitaapp.com · its alternatives →

22. 22
    The SaaS Revolution Show - Success is the new Sales, with Dave Blake, Founder and CEO of ClientSuccess▲60

    Success is the new sales

    2016 · soundcloud.com · its alternatives →

23. 23
    Salesmachine for Slack▲276

    Get alerted on Slack when your customers need attention

    2017 · its alternatives →

24. 24
    The Freshdesk Mint Experience▲139

    The biggest product and visual update to Freshdesk

    2017 · freshworks.com · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →