AI · alternatives · 2026

24 alternatives to ServiceFriend

Customer Service Hybrid Bot for Messaging that Scales

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. ServiceFriend launched in 2017; newer entries below may have overtaken it.

1. 1
   Ringly.io▲395

   Replace customer service with an AI phone agent

   2024 · ringly.io · its alternatives →

2. 2
   WorkBot▲127

   An AI platform for Customer Service and Data Insights

   2024 · workhub.ai · its alternatives →

3. 3
   Intelswift▲420

   Customer service AI with human decision-making

   2024 · intelswift.com · its alternatives →

4. 4
   Agent.ai▲151

   AI-enhanced customer service

   2016 · agent.ai · its alternatives →

5. 5
   Sendbird AI agent for customer service▲544

   Delightful customer experiences with omnichannel AI

   2025 · sendbird.com · its alternatives →

6. 6
   Brainwave▲481

   Automate customer service answers and processes with AI

   2023 · brainwave.so · its alternatives →

7. 7
   Answer Bot by Zendesk▲215

   Machine learning designed for customer service

   2017 · zendesk.com · its alternatives →

8. 8
   AIChatbot▲319

   AI chatbot for customer service

   2024 · askai.free · its alternatives →

9. 9
   Botdocs▲110

   Datasets to train AI for customer service

   2023 · botdocs.io · its alternatives →

10. 10
    SiteJetAI▲133

    Top AI driven, tailor-made customer service chatbot

    2024 · sitejetai.com · its alternatives →

11. 11
    Operator by Intercom▲285

    The bot for better customer experiences

    2017 · intercom.com · its alternatives →

12. 12
    MailClark▲198

    The Slack bot for external communications

    2016 · its alternatives →

13. 13
    Illusion.ai▲202

    Conversational UI as a service

    2017 · illusion.ai · its alternatives →

14. 14
    Customerly Aura▲144

    AI assistant for support teams

    2024 · customerly.io · its alternatives →

15. 15
    PageBot▲94

    An adorable AI chatbot that can retrieve data from your APIs

    2023 · its alternatives →

16. 16
    SentiOne▲86

    Automate your customer service with AI

    2019 · sentione.com · its alternatives →

17. 17
    Kommunicate▲102

    A human + bot hybrid customer support platform

    2018 · kommunicate.io · its alternatives →

18. 18
    Intelswift AI Agents Marketplace▲117

    AI customer service automation

    2025 · intelswift.com · its alternatives →

19. 19
    Wachatbot.ai▲63

    AI customer service on WhatsApp

    2023 · its alternatives →

20. 20
    Captain▲92

    Streamline family logistics with this SMS bot from Yahoo!

    2017 · its alternatives →

21. 21
    WizeBot▲85

    Transform customer service with intelligent chatbots

    2023 · its alternatives →

22. 22
    e-botfinder▲126

    Connecting chatbot developers with businesses

    2016 · its alternatives →

23. 23
    Interbot▲75

    Your Slack team; now inside your helpdesk

    2016 · hpmidhimalayan.org · its alternatives →

24. 24
    Hybrid Chat▲113

    Chatbots built with spreadsheets

    2019 · hybrid.chat · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →