Helpdash

What it does

Helpdash is the multi-tenant, white-label helpdesk for fast-moving support teams — tickets, live chat, knowledge base, automation, and per-tenant custom domains in one workspace.

Helpdash gives SaaS teams, agencies, and MSPs one workspace to run helpdesk operations across every customer brand — tickets, live chat, and a knowledge base, with white-label custom domains and strict per-tenant data isolation. Email, web widget, live chat, portal, or API — every request becomes a tracked ticket in one inbox. Auto-route with workload-aware rules, paste a canned reply in one keystroke, and watch the SLA clock pause while you wait on the customer. Reply, link a KB article, hand off to a teammate, then send a signed CSAT survey on resolution — automatically. Helpdash ships the full workflow — not just a ticket table. Every pillar below maps to a production-ready module you…from helpdash.io

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