Human Chatbot

We are a small team bootstrapping a human chatbot. It is like a chatbot, but real people answer the chats. You install our widget on a website, we connect our team and immediately start answering, 24/7. How does it work? It is cloud customer service. The operators are shared between the websites, hence lowering the price. What happens if the operator doesn't know how to answer? We collect the visitor's contacts and create a ticket. You then reply to the ticket, and the system sends an email to the customer. Would love feedback from HN!

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