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Life & fun · June 17, 2022

RC

Root Cause as a Service – Never dig through logs again

Hey Folks – Larry, Ajay and Rod here! We address the age old painful problem of digging through logs to find the root cause when a problem occurs. No-one likes searching through logs, and so we spent a few years analyzing 100’s of real world incidents to understand how humans troubleshoot in logs. And then we built a solution that automatically finds the same root cause indicators a human would have had to manually search for. We call it Root Cause as a Service. RCaaS works with any app and does not require manual training or rules. Our foundational thoughts and more details can be found…

Root Cause as a Service – Never dig through logs again launched on June 17, 2022 with 25 votes, #887 of 3,005 launches that month and more than 75% of that year's launches.

In plain words

Root Cause as a Service automatically identifies root causes in application logs without requiring manual training or predefined rules. Built by analyzing hundreds of real-world incidents, it works with any application and replicates the troubleshooting approach a human would use. The tool is designed for engineers and DevOps teams tired of manually searching through logs during incidents.

written from the facts on this page · September 2026

From the sources

In the maker’s words, at launch

Hey Folks – Larry, Ajay and Rod here! We address the age old painful problem of digging through logs to find the root cause when a problem occurs. No-one likes searching through logs, and so we spent a few years analyzing 100’s of real world incidents to understand how humans troubleshoot in logs. And then we built a…

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