nowfound

AI · July 5, 2018

ST

Software to give insurance advice like an agent would

Chris, Dan, and the team at Goodcover here. Goodcover is building a new home and renters insurance co that tries to fix the insurance incentives by returning any unclaimed premium back to customers, keeping a fee instead. Goodcover was YC S17, but off the record due to discussions with the CA government. And we’re still “pre-launch” - starting a new insurance co is hard as it turns out! Part of the technical challenge we deal with is, how do we build software that can scale what an agent does? Although we can’t offer a full insurance experience yet, we thought we’d roll out an advice app…

What it does

In the maker’s words, at launch

Chris, Dan, and the team at Goodcover here. Goodcover is building a new home and renters insurance co that tries to fix the insurance incentives by returning any unclaimed premium back to customers, keeping a fee instead. Goodcover was YC S17, but off the record due to discussions with the CA government. And we’re still “pre-launch” - starting a new insurance co is hard as it turns out! Part of the technical challenge we deal with is, how do we build software that can scale what an agent does? Although we can’t offer a full insurance experience yet, we thought we’d roll out an advice app (https://app.goodcover.com/advice) that makes a stab at giving advice like an agent might, but using software. By analyzing your current insurance docs, we can: - Benchmark the coverage you have against what is “normal”. - Provide advice about some specific things that you can fix or at least consider fixing. - Arm you with information on things you can push back on with your insurer. Technically, the way it works is we’ve generalized some gotchas, manually looked over a bunch of Home/Renters policies, and built a workflow for us to select where we think you are in the homeowners/renters spectrum. So it’s really just workflow automation, however, it requires obviously being able to translate insurance constructs to user things, but most of it is pretty simple from an automation standpoint. Most of our time is generally spent on building out insurance functions, but it’s been a great experiment in information hierarchy to try and reduce complex concepts and insurance-speak down to actionable pieces of information for customers. No obligation, and feel free to take our advice back to your current provider and get stuff fixed. Goodcover Insurance Solutions LLC is licensed in California (0M20813) so if you are not in CA we can still have a look, but you should definitely review our advice with a pro in your state.

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