SuppyHQ
Customer support inbox. Stop typing the same answers.
What it does
Most support tools try to get you out of the conversation. That's backwards. The refund, the apology, the exception: that's the relationship. You should be there. SuppyHQ is a customer support inbox for founders and small teams who still answer themselves. Past answers show up in the composer. Plan and LTV sit next to the thread. Long threads get a summary. You hit send. No bot pretending to be you. Customer support is still your job. The typing doesn't have to be.
A customer support inbox for founders and small teams. Stop typing the same answers. You stay for the hard ones.
An email inbox for founders and small teams. Stop typing the same answers. You stay for the hard ones. That's backwards. The refund, the apology, the exception: that's the relationship. You should be there. The same "how do I export?" for the fortieth time is just typing. You shouldn't. When you've already answered it, Suggested replies puts that answer in the composer. You hit send. No bot on "how do I export." If you've answered it here before, that reply is ready. Send or skip. Settings → Export. It builds a zip and emails you the download link, usually within a minute. You still answer. You don't reread forty messages first. The summary sits above the composer. Other conversations with…from suppyhq.com
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