Zendesk Redaction
Discover & Redact PII, PCI, PHI Data from Zendesk
Zendesk Redaction launched on August 16, 2022 with 81 votes, #473 of 3,307 launches that month and more than 75% of that year's launches. The site was still online in September 2026, 4 years on.
What it does
Strac protects businesses by automatically detecting and removing sensitive customer data like SSN, bank statements, identity documents, and medical notes from Zendesk comments and tickets in a frictionless way. Strac eliminates security risks from Zendesk.
Protect PII, PCI, PHI and confidential customer data in Zendesk. Strac discovers, classifies, and automatically remediates sensitive data via redaction, masking, and access control.
To protect our clients as well as ourselves, we needed a secure way to protect our communication channels for security and compliance reasons. We used Strac's Email Redaction solution where Strac protects all our employee inboxes. The redaction experience is beautiful, easy, and secure. It catches all kinds of sensitive pdfs, jpegs, images, word docs, and even in email bodies. The integration was up and running in a few minutes. The service offered by Strac's team is the best I have seen as we work with a lot of SaaS providers. We Highly Recommend Strac to all businesses who want to protect their SaaS apps. On our Intercom customer support, anyone can send sensitive data to a business and a…from strac.io
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Strac Intercom Redaction2023 · strac.io · ▲20Discover & Mask (aka Redact) sensitive data from Intercom
Secure Google Sheets2022 · strac.io · ▲91Mask real data in Google Sheets with pseudonyms (fake data)



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Launched alongside, August 2022
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