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Life & fun · alternatives · 2026

24 alternatives to Business Sidekick #15: "Customer Service: Then, Now, And The Future"

What's going to happen in 10 years from now in custserv?

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Business Sidekick #15: "Customer Service: Then, Now, And The Future" launched in 2016; newer entries below may have overtaken it.

  1. 1

    Everything you need to know about your custserv team!

    2016 · livechat.com · its alternatives →

  2. 2

    Convert prospects into customers with Live Tasks suggestions

    2017 · reply.io · its alternatives →

  3. 3

    We talk about the importance of customer service.

    2017 · makemoneyonline.exposed · its alternatives →

  4. 4
    Feedback▲120

    Instant post-purchase customer engagement

    2015 · its alternatives →

  5. 5

    A distillation of 30 years of research on customer service.

    2016 · amazon.com · its alternatives →

  6. 6

    The Future of Email.

    2014 · inboxcube.com · its alternatives →

  7. 7
    Freshdesk▲107

    Everything you need to deliver exceptional customer support.

    2014 · freshworks.com · its alternatives →

  8. 8

    Customer experience

    2016 · podcasts.apple.com · its alternatives →

  9. 9
    Zittly▲211

    Customer experience feedbacks survey through chatbots.

    2016 · its alternatives →

  10. 10
    Metrilo▲91

    Learn more your customers and their actions.

    2014 · metrilo.com · its alternatives →

  11. 11

    Incremental change may be good theory...

    2016 · its alternatives →

  12. 12

    How to handle support in a human way (and who should do it)

    2016 · uibreakfast.com · its alternatives →

  13. 13

    Turn overdue invoices into customer services opportunities

    2014 · its alternatives →

  14. 14

    Customer Experience Platform for Enterprise

    2014 · backbase.com · its alternatives →

  15. 15
    Rhombus▲86

    Conversational Commerce as a Service

    2015 · its alternatives →

  16. 16
    Temper▲64

    Improve customer satisfaction over time

    2014 · suncake.com · its alternatives →

  17. 17

    Hacker News for Sales

    2014 · leadfuze.com · its alternatives →

  18. 18
    Agent.ai▲151

    AI-enhanced customer service

    2016 · agent.ai · its alternatives →

  19. 19

    Follow-up emails as a service

    2014 · happygrasshopper.com · its alternatives →

  20. 20

    Easy answers for every business decision.

    2014 · marketingplatform.google.com · its alternatives →

  21. 21
    Landed▲115

    Community down payment support

    2017 · landed.com · its alternatives →

  22. 22
    Scup Care▲106

    Bye bye old tickets, modern messaging has met customer care

    2017 · scup.com · its alternatives →

  23. 23

    New look with cards, posts by day, infinite scroll, and more

    2014 · usv.com · its alternatives →

  24. 24
    Base▲78

    The post-PC CRM

    2014 · zendesk.com · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →