Life & fun · alternatives · 2026

24 alternatives to Business Sidekick #15: "Customer Service: Then, Now, And The Future"

What's going to happen in 10 years from now in custserv?

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Business Sidekick #15: "Customer Service: Then, Now, And The Future" launched in 2016; newer entries below may have overtaken it.

1
Business Sidekick #20 "How to build your first customer support team?"▲65
Everything you need to know about your custserv team!
2016 · its alternatives →
2
Reply: Live Tasks▲143
Convert prospects into customers with Live Tasks suggestions
2017 · its alternatives →
3
Make Money Online [Ep #55] - "Customer Service as a Consultant"▲60
We talk about the importance of customer service.
2017 · its alternatives →
4
Feedback▲120
Instant post-purchase customer engagement
2015 · its alternatives →
5
Strategic Customer Service▲61
A distillation of 30 years of research on customer service.
2016 · its alternatives →
6
Freshdesk▲107
Everything you need to deliver exceptional customer support.
2014 · its alternatives →
7
Future² ep. #75: Customer Experience with Shay Namdarian▲53
Customer experience
2016 · its alternatives →
8
Zittly▲211
Customer experience feedbacks survey through chatbots.
2016 · its alternatives →
9NW
"Never wait on hold again" service built with Rails and Twilio▲216
My buddy paulsingh and I have been working on this for a few weeks, got something up and running and wanted to show you. The problem we're solving: When you need customer service (your flight got canceled, strange fees on your bill, etc) you just want to talk to a real person. Waiting on hold wastes your time AND your concentration; you can't be coding in the zone when part of your brain is waiting for an operator. Our solution: We wanted to make it "one click" to reach a real person. How it works: You click on who you want to talk to (even a specific department, like the billing dept at…
2011 · its alternatives →
10
UI Breakfast Podcast #37: Customer Support Done Right with Alex Yumashev▲65
How to handle support in a human way (and who should do it)
2016 · its alternatives →
11
Just tell Julie▲128
Turn overdue invoices into customer services opportunities
2014 · its alternatives →
12
Rhombus▲86
Conversational Commerce as a Service
2015 · its alternatives →
13
Closing Call▲138
Hacker News for Sales
2014 · its alternatives →
14
Agent.ai▲151
AI-enhanced customer service
2016 · its alternatives →
15
The State of Customer Onboarding 2022▲179
The first-ever survey on the customer onboarding space
2021 · its alternatives →
16
Customer Surveys▲81
Easy answers for every business decision.
2014 · its alternatives →
17
Landed▲115
Community down payment support
2017 · its alternatives →
18
Scup Care▲106
Bye bye old tickets, modern messaging has met customer care
2017 · its alternatives →
19
EP.9: Long-Term Strategy - How will Banking and Finance Look in 200 years?⎜#MakerZone▲54
Or even just 20 or 30 years from now. What lies ahead?
2016 · its alternatives →
20
Base▲78
The post-PC CRM
2014 · its alternatives →
21
VB Engage 033 - Paddy Cosgrave, network effect, and 360 degrees of guesses▲68
The last one of the year, so we get all "predict-y"
2016 · its alternatives →
22
Wantoo▲113
Managing feedback has never been easier!
2016 · its alternatives →
23
Staked▲100
The place for predictions
2015 · its alternatives →
24
Shipbeat▲95
Logistics As A Service
2014 · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →