Work · alternatives · 2026

24 alternatives to Business Sidekick #20 "How to build your first customer support team?"

Everything you need to know about your custserv team!

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Business Sidekick #20 "How to build your first customer support team?" launched in 2016; newer entries below may have overtaken it.

1
Building a Career in Customer Support▲67
How to advance your career in customer support.
2016 · helpscout.com · its alternatives →
2
Taplytics on How To Build a Customer-Led Product Team▲109
A product manager’s guide to building a customer-led team.
2018 · its alternatives →
3
How to get your first SAAS customer▲99
Featuring interviews from over 20 makers
2020 · its alternatives →
4
Business Sidekick #15: "Customer Service: Then, Now, And The Future"▲74
What's going to happen in 10 years from now in custserv?
2016 · livechat.com · its alternatives →
5
SupportYourApp▲183
Scale your startup with outsourced customer support.
2015 · supportyourapp.com · its alternatives →
6
Your First Customers▲108
Podcast & book about finding your first customers.
2014 · yourfirstcustomers.com · its alternatives →
7
UI Breakfast Podcast #37: Customer Support Done Right with Alex Yumashev▲65
How to handle support in a human way (and who should do it)
2016 · uibreakfast.com · its alternatives →
8
The Ultimate Guide to Customer Support▲132
The best tips and tools for great customer support
2016 · zapier.com · its alternatives →
9
Talk To Your Fucking Customers! (If You Want To Build A Better B2B Startup)▲171
Actionable advice for B2B Startups by Steli from Close.io
2018 · close.com · its alternatives →
10
Growth Mapping Podcast #2: How to Get Your First 100 Customers▲93
10+ Tactics to get your first paying customers
2017 · soundcloud.com · its alternatives →
11
Customer Feedback Portal 2.0▲190
Ask customers what you should build next
2017 · prodpad.com · its alternatives →
12
I rolled my own simple support / Helpdesk SaaS aimed at Indie Hackers▲84
This is my first product as part of this project I'm working on. It's a no-frills, but perfectly functional customer support tool for indie hackers, soloprenuers and small teams. would love your feedback and suggestions of how to make more people aware.
2022 · reallysimplesupport.com · its alternatives →
13
The Startup Chat 127: How to provide great customer support▲67
Hiten Shah & Steli Efti discuss customer support
2016 · thestartupchat.com · its alternatives →
14
CollabFinder▲93
Find cofounders and makers to help build your project
2014 · collabfinder.com · its alternatives →
15
Persuading Customer Support to Sell▲77
7 steps for inserting the Support team in the Sales process
2016 · its alternatives →
16
Faqprime▲80
Handle support, improve sales, and increase engagement
2020 · faqprime.com · its alternatives →
17
#AskGaryVee - 204: Fiverr & How to Become a Successful Freelancer▲73
What is your #1 pain as an entrepreneur?
2016 · soundcloud.com · its alternatives →
18
User Defenders - 028: Be Persistent with Chris Coyier▲54
Chris Coyier inspires us to build for ourselves, too.
2016 · userdefenders.com · its alternatives →
19
Teamstory▲103
A Community for Startups & Entrepreneurs
2014 · teamstoryapp.com · its alternatives →
20
Hiring Your Customer Support Dream Team▲79
A 40-page handbook on hiring for support teams.
2016 · helpscout.com · its alternatives →
21
Freshdesk▲107
Everything you need to deliver exceptional customer support.
2014 · freshworks.com · its alternatives →
22
Front▲67
Manage Customer Support, Sales, Hiring, as a Team
2015 · front.com · its alternatives →
23
Customer Discovery Ninja▲93
On-demand interviews with your target customers
2014 · its alternatives →
24
Support Examples▲127
A collection of support replies for better customer support
2020 · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →