Growth · alternatives · 2026

24 alternatives to Empathy Engine

A human-in-loop support agent that tracks customer signals

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes.

1
AI Agents by Threado▲611
Instant, automated support for customers and internal teams
2024 · its alternatives →
2
Sendbird AI agent for customer service▲544
Delightful customer experiences with omnichannel AI
2025 · sendbird.com · its alternatives →
3
Deploy Empathy▲309
A practical guide to interviewing customers
2021 · deployempathy.com · its alternatives →
4
Intelswift▲420
Customer service AI with human decision-making
2024 · intelswift.com · its alternatives →
5
Hoory AI▲350
AI powered customer support assistant
2024 · hoory.com · its alternatives →
6
Threado AI▲596
Instant answers to queries on Slack, Discord & web
2023 · its alternatives →
7
Voice Agents by Perspective AI▲299
Research teams trust. Conversations customers love.
2025 · getperspective.ai · its alternatives →
8
Customerly Aura▲144
AI assistant for support teams
2024 · customerly.io · its alternatives →
9
Human Behavior▲273
Product analytics told you what happened. We handle it.
Aug 2026 · humanbehavior.co · its alternatives →
10
Flux▲375
how can we make AI agents more accessible? it has been a crazy journey seeing how AI agents gets smarter every single day but interaction layer is still missing we are launching Spectrum TODAY: one Unified API connect your AI Agents into iMessage, WhatsApp, Telegram and more
Jan 2026 · photon.codes · its alternatives →
11
Bloc▲360
Turn your knowledge base to AI chat in 2 minutes and share
2023 · its alternatives →
12
AlphaBot ▲252
The first AI bot syncing with human expertise in real time
2024 · its alternatives →
13
AI Assist by Dopt▲372
Build remarkably relevant in-product assistance
2024 · airtable.com · its alternatives →
14
Insight7▲309
Automate customer research to build products customers want
2023 · insight7.io · its alternatives →
15
Emotional Support AI▲83
Emotional support through empathetic AI, powered by ChatGPT
2023 · emotionalsupport.ai · its alternatives →
16
Sense ▲274
AI search for all your apps and automatic work hub
2025 · its alternatives →
17
Intelswift AI Agents Marketplace▲117
AI customer service automation
2025 · intelswift.com · its alternatives →
18
Owlish▲110
Reduce support volume with AI agents trained on your docs
May 2026 · owlish.bot · its alternatives →
19
Siena AI▲142
The #1 empathic AI CX agent that has your back 24/7
2023 · siena.cx · its alternatives →
20
Humantic AI API▲107
API for instant personality insights and personalization
2020 · api.humantic.ai · its alternatives →
21
Directly▲71
Customer support automation with virtual agents
2019 · directly.com · its alternatives →
22
AWSME.ai▲107
Make chat support an awesome and informative experience
2024 · awsme.ai · its alternatives →
23
Brilo.ai▲18
Empathetic AI voice agents for 24/7 customer support
2025 · brilo.ai · its alternatives →
24
Emotional intelligence AI for live calls▲84
A demo of the Amotions real-time AI sales teammate : https://youtu.be/dlXA_8uYads. Amotions AI increases sales productivity with an emotionally intelligent real-time AI sales teammate live in calls and role play. It detects customers’ emotions and guides salespeople with probing questions, key points, answers and handling objections real-time. We increase conversion and reduce ramp up time. We use emotional intelligence, LLM, and company data to automate meeting prep, analyze conversations, provide suggestions and answers, live.
Apr 2026 · amotionsinc.com · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →