Growth · alternatives · 2026

24 alternatives to Interactive Customer Service Report 2020

Customer service metrics and insights in the form of web app

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Interactive Customer Service Report 2020 launched in 2020; newer entries below may have overtaken it.

1. 1
   2019 Customer Service Report by LiveChat▲19

   Key customer service metrics and trends

   2019 · livechat.com · its alternatives →

2. 2
   Customer Service Report 2018▲21

   The Customer Service Report based on 334M chats.

   2018 · livechat.com · its alternatives →

3. 3
   Live Chat for Sales by Intercom▲412

   The quickest way to get more qualified leads

   2017 · intercom.com · its alternatives →

4. 4
   Social Media Customer Service Report▲76

   New developments, updates, statistics and resources of 2022

   2022 · juphy.com · its alternatives →

5. 5
   The Customer Research Report▲233

   Templates to organize customer research insights

   2023 · olenabomko.com · its alternatives →

6. 6
   Reportz v2.0▲143

   All-in-one reporting tool for digital marketers

   2019 · reportz.io · its alternatives →

7. 7
   Talkbase▲404

   We measure why community matters

   2023 · its alternatives →

8. 8
   Liveform▲85

   Real-time customer micro surveys

   2021 · its alternatives →

9. 9
   2023 State of Subscription Apps▲162

   RevenueCat's report on in-app subscription benchmarks

   2023 · revenuecat.com · its alternatives →

10. 10
    Talklab▲139

    AI powered chat analytics for customer insight

    2023 · talklab.tech · its alternatives →

11. 11
    The State of Customer Onboarding 2022▲179

    The first-ever survey on the customer onboarding space

    2021 · rocketlane.com · its alternatives →

12. 12
    Mobile Dashboards by Mixpanel▲332

    Monitor your key metrics, everywhere you go

    2016 · apps.apple.com · its alternatives →

13. 13
    Evidence▲192

    Interactive dashboards with extraordinary performance

    2024 · evidence.dev · its alternatives →

14. 14
    SaaS Open Mic: LiveChat CMO on reaching 14K customers with no sales team▲69

    A remarkable story of pivots, organic growth & vintage SaaS

    2016 · soundcloud.com · its alternatives →

15. 15
    Community Atlas▲219

    10,000 hrs of community building learnings in one resource

    2023 · its alternatives →

16. 16
    Survicate 2.0▲151

    The fastest way to collect feedback from customers

    2016 · survicate.com · its alternatives →

17. 17
    Read Dashboard▲111

    Dashboard to make meetings better on Zoom and Webex

    2021 · its alternatives →

18. 18
    Chatterbox▲223

    Live chat with your to-be customers straight from your Slack

    2017 · retainly.co · its alternatives →

19. 19
    Community Benchmark Report ’23▲182

    Get insights from 800+ communities across 6 sectors

    2023 · its alternatives →

20. 20
    SurveySparrow▲135

    Turning surveys into conversations!

    2017 · surveysparrow.com · its alternatives →

21. 21
    The State of Customer Onboarding 2023▲121

    300+ pros share their 2023 goals, challenges, and trends

    2023 · rocketlane.com · its alternatives →

22. 22
    Bannerz▲124

    Create in-app surveys in seconds

    2023 · bannerz.io · its alternatives →

23. 23
    2020 Digital Experience Benchmark Report▲72

    Analysis from 7 billion user sessions to help you beat KPIs

    2020 · go.contentsquare.com · its alternatives →

24. 24
    Track customer happiness across all aspects of your business▲53

    برنامج SurveyNuts.com هو برنامج صُمم للاستقصاء عبر الإنترنت لمساعدة المستخدمين على إعداد الاستبيانات على الإنترنت ومن خلال الجوالات وجمع الإجابات ومشاهدة النتائج على شكل مخططات في الوقت الفعلي.

    2013 · temper.io · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →