Customer Service Report 2018
The Customer Service Report based on 334M chats.
Customer Service Report 2018 launched on January 25, 2018 with 21 votes, #940 of 3,032 launches that month.
What it does
Customer Service Report 2018 is a big, fat analysis we do every year to show the most significant trends in customer service. The report is based on our data (334 million chats, 17 million tickets, 32 billion website visits). Oh, and it's totally free)
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