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Life & fun · alternatives · 2026

24 alternatives to Customer Service Report 2018

The Customer Service Report based on 334M chats.

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Customer Service Report 2018 launched in 2018; newer entries below may have overtaken it.

  1. 1

    Key customer service metrics and trends

    2019 · its alternatives →

  2. 2

    Customer service metrics and insights in the form of web app

    2020 · its alternatives →

  3. 3

    New developments, updates, statistics and resources of 2022

    2022 · its alternatives →

  4. 4

    Templates to organize customer research insights

    2023 · its alternatives →

  5. 5

    The first-ever survey on the customer onboarding space

    2021 · its alternatives →

  6. 6

    Easy answers for every business decision.

    2014 · its alternatives →

  7. 7

    300+ pros share their 2023 goals, challenges, and trends

    2023 · its alternatives →

  8. 8
    Talkbase▲404

    We measure why community matters

    2023 · its alternatives →

  9. 9

    Free automatic analysis of customer feedback across channels

    2020 · its alternatives →

  10. 10
    Talklab▲139

    AI powered chat analytics for customer insight

    2023 · its alternatives →

  11. 11

    Analysis from 7 billion user sessions to help you beat KPIs

    2020 · its alternatives →

  12. 12
    42▲60

    Analyze POS Data for Customer Insights

    2014 · its alternatives →

  13. 13
    Chaty▲201

    Connect with your customers on 20+ popular messaging apps

    2022 · its alternatives →

  14. 14

    A database of 100,000+ newsletters

    2021 · its alternatives →

  15. 15

    Discover your conversion potential via AI insights.

    2020 · its alternatives →

  16. 16

    Connect with your customers instantly

    2021 · its alternatives →

  17. 17

    50+ free customer service tips for startups

    2021 · its alternatives →

  18. 18

    The biggest collection of marketing trends & stats

    2023 · its alternatives →

  19. 19
    Census▲198

    Your customer data, in all your tools ⚡

    2020 · its alternatives →

  20. 20

    The fastest way to collect feedback from customers

    2016 · its alternatives →

  21. 21

    Customer experience analytics for web and mobile sites

    2015 · its alternatives →

  22. 22

    A comprehensive picture of today’s B2B outbound landscape

    2023 · its alternatives →

  23. 23
    NextOS▲104

    Omnichannel business communication: CRM, Chat, Surveys, VoIP

    2018 · its alternatives →

  24. 24

    A free guide to how unicorns quantify user feedback

    2020 · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →