Growth · alternatives · 2026

24 alternatives to Zailab

A cloud-based contact center solution like no other

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Zailab launched in 2018; newer entries below may have overtaken it.

1. 1
   Zendesk for Startups▲921

   Every customer counts when you're a startup

   2018 · zendesk.com · its alternatives →

2. 2
   ZANG▲73

   Cloud based phone solution for startups and SMEs

   2016 · its alternatives →

3. 3
   Auralis Zap▲88

   Conversational AI for better, cheaper, and automated support

   2023 · auralis.ai · its alternatives →

4. 4
   Help.center▲180

   Create AI knowledge base to reduce support tickets

   2023 · help.center · its alternatives →

5. 5
   Alterra Answers▲184

   AI assistant for customer service automation in Zendesk

   2019 · next.alterra.ai · its alternatives →

6. 6
   Zams▲271

   Hey HN, We just launched Zams — a platform to build AI agents that automate repetitive B2B sales tasks like CRM updates, deal follow-ups, lead research, and forecasting. You describe what you want in plain English, and your agent gets it done across tools like Slack, Notion, HubSpot, Salesforce, and more. Zams agents run in two ways: - Command agents – Triggered on-demand from Slack or the web - Ambient agents – Run in the background on a schedule, using context from docs, emails, and dashboards No brittle workflows, no “if-this-then-that” builders. Just intelligent agents that act. We…

   2025 · zams.com · its alternatives →

7. 7
   Zapier for Teams▲289

   Automate everything, together.

   2017 · zapier.com · its alternatives →

8. 8
   Callbook.ai▲120

   End-to-end AI phone system for Zoho CRM

   2024 · callbook.ai · its alternatives →

9. 9
   Zoho ContactManager▲76

   Contact management software, refreshingly simple.

   2016 · bigin.com · its alternatives →

10. 10
    Zavis AI▲7

    One Tool for All Your Customer Conversations

    2025 · zavis.ai · its alternatives →

11. 11
    ChatLink▲98

    Create your own‍ AI-powered agent to automate your support

    2023 · its alternatives →

12. 12
    Zendesk▲100

    Software for better customer service.

    2014 · zendesk.com · its alternatives →

13. 13
    Zendesk Sunshine▲143

    Open, flexible CRM platform built on AWS

    2018 · zendesk.com · its alternatives →

14. 14
    DCDial▲6

    Cloud-based contact center solution for businesses

    2020 · dcdial.com · its alternatives →

15. 15
    CustomerIQ▲144

    Turn feedback into revenue with AI

    2024 · getcustomeriq.com · its alternatives →

16. 16
    Zoho SalesIQ 2.0▲130

    A smart data-driven customer engagement platform

    2021 · zoho.com · its alternatives →

17. 17
    Cloud Contact Center Software

    AI-powered Cloud Contact Center Software solution

    Apr 2026 · ivredge.com · its alternatives →

18. 18
    Zammad▲74

    Open source Zendesk alternative

    2016 · zammad.com · its alternatives →

19. 19
    Zappx▲57

    a power dialer built for sales people by sales people

    2024 · tryzappx.com · its alternatives →

20. 20
    Call Center Studio▲2

    AI Powered Cloud Contact Center Software

    2025 · callcenterstudio.com · its alternatives →

21. 21
    ConVox▲11

    ConVox Call Center Software Solution

    2025 · deepijatel.com · its alternatives →

22. 22
    AI-Powered Contact Center Solution

    ID-Cloud Contact Center Software

    Mar 2026 · teckinfo.com · its alternatives →

23. 23
    KoalaQA▲7

    一款 AI 大模型驱动的开源售后服务社区

    2025 · github.com · its alternatives →

24. 24
    ZappyLeadsAI — AI for B2B Lead Growth▲8

    Find B2B leads & send AI-powered emails automatically

    Nov 2025 · zappyleadsai.zappybee.com · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →