
HelpRealm
The free SaaS support ticket system
HelpRealm launched on March 24, 2024 with 14 votes, #1,282 of 4,270 launches that month and more than 50% of that year's launches.
What it does
HelpRealm is a lightweight SaaS service support system to provide support to your users or customers. The product features support via ticket forms, e-mail ticketing and our API (REST API and embeddable widget).
Does a similar job
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HelplyFeb 2026 · helply.com · ▲328Hey everyone, I’m the head of engineering at GrooveHQ. We’ve spent the last 10+ years building customer support tools, and today we’re launching Helply. Helply is an AI customer support agent that we are so confident in, we’ve backed it up with a guaranteed resolution rate. AI support agents live and die by the data they have access to and the way they finesse the customer experience. Basic automations worked well in the past, but now people expect more. Here are some semi-technical notes: --- 1) Controlled data syncing --- We wanted tight integrations with existing helpdesks, but also…



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