Dev tools · alternatives · 2026

24 alternatives to HelpRealm

The free SaaS support ticket system

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. HelpRealm launched in 2024; newer entries below may have overtaken it.

1
HelpRealm Relaunch 2025▲4
SaaS Helpdesk featuring E-Mail Ticketing, Widget & REST API
2025 · its alternatives →
2
HelpRealm▲1
Free SaaS support system for your customers
2020 · its alternatives →
3
Helply▲328
Hey everyone, I’m the head of engineering at GrooveHQ. We’ve spent the last 10+ years building customer support tools, and today we’re launching Helply. Helply is an AI customer support agent that we are so confident in, we’ve backed it up with a guaranteed resolution rate. AI support agents live and die by the data they have access to and the way they finesse the customer experience. Basic automations worked well in the past, but now people expect more. Here are some semi-technical notes: --- 1) Controlled data syncing --- We wanted tight integrations with existing helpdesks, but also…
Feb 2026 · helply.com · its alternatives →
4
HelpDesk.com▲145
Simple ticketing system for teams.
2019 · helpdesk.com · its alternatives →
5
Help Scout for Startups▲171
Free customer support platform for startups
2022 · helpscout.com · its alternatives →
6
Jitbit SaaS Helpdesk▲75
SaaS ticketing system
2019 · jitbit.com · its alternatives →
7
Help Scout▲306
Help desk software for a more human & helpful experience
2016 · helpscout.com · its alternatives →
8
HelpSpace▲195
A support ticket system for the modern age.
2019 · helpspace.com · its alternatives →
9
MEJ Support AI▲8
Quickly resolve customer queries - without lifting a finger.
2023 · mejsupportai.com · its alternatives →
10
Tickety▲16
Integrate a ticketing system with your SaaS, hassle-free.
2024 · baginda168-seo.com · its alternatives →
11
Roby Helpdesk▲100
Refreshingly simple helpdesk for internal support
2020 · its alternatives →
12
Deskulu – Opensource knowledgebase and ticketing system▲137
Opensource helpdesk and ticketing system by Taskulu - Taskulu/deskulu
2016 · github.com · its alternatives →
13
HelpBar.ai▲339
In-app universal search, navigation, and AI-answers for SaaS
2023 · helpbar.ai · its alternatives →
14
Supportpage▲60
AI powered support pages and ticketing system
2022 · supportpage.io · its alternatives →
15
HelpNinja▲178
Simple & affordable Helpdesk
2019 · helpninja.com · its alternatives →
16
Helphub▲251
The GPT-3 powered knowledge base that writes itself
2020 · helphub.io · its alternatives →
17
SaaSy Help▲146
Build features your users (Will) Love!
2024 · its alternatives →
18FH
Full Help – Self-hosted help desk and knowledge base software▲197
2019 · fullhelp.com · its alternatives →
19
helpkb▲69
An open source knowledge base or FAQ to support customers
2022 · its alternatives →
20
Help.center▲180
Create AI knowledge base to reduce support tickets
2023 · help.center · its alternatives →
21
I rolled my own simple support / Helpdesk SaaS aimed at Indie Hackers▲84
This is my first product as part of this project I'm working on. It's a no-frills, but perfectly functional customer support tool for indie hackers, soloprenuers and small teams. would love your feedback and suggestions of how to make more people aware.
2022 · reallysimplesupport.com · its alternatives →
22
Helpy Beta▲199
A modern, open-source Helpdesk alternative.
2016 · helpy.io · its alternatives →
23
Suppdesk▲73
A straightforward helpdesk
2021 · its alternatives →
24
Ticketing System▲2
Ticketing System a complete Customer Support Helpdesk
2020 · vert-age.com · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →