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Life & fun · November 4, 2016

The Startup Chat 153: Is Customer Success BS?

Hiten Shah & Steli Efti on how to help your customers win

The Startup Chat 153: Is Customer Success BS? launched on November 4, 2016 with 6 votes. The site was still online in September 2026, 9 years on.

What it does

On today’s The Startup Chat we discuss customer success. This market has become saturated with SaaS tools that are useless and a waste of money. During today’s episode we discuss…

Unfiltered insights and actionable advice straight from the trenches of startup and business life. On today’s The Startup Chat we discuss customer success. This market has become saturated with SaaS tools that are useless and a waste of money. During today’s episode we discuss why customer success is really simpler than the industry would have you believe. So if you’re considering looking into a customer success tool, just listen to this episode first. We invite you to join our Facebook group. It’s great to have such an incredible group of entrepreneurs out there making it happen every day. We’d love to hear from you; please feel free to join our Facebook group and share your experiences,…from thestartupchat.com

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