Growth · alternatives · 2026

24 alternatives to Desk360

A cloud-based omnichannel customer support platform

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Desk360 launched in 2020; newer entries below may have overtaken it.

1. 1
   Desk360 3.0▲189

   Quick, affordable WhatsApp Business API setup - just 4 steps

   2021 · desk360.com · its alternatives →

2. 2
   Desku▲772

   Automate customer support with power of AI & automations

   2023 · desku.io · its alternatives →

3. 3
   Inbox by MessageBird▲99

   Free omnichannel customer service software

   2020 · bird.com · its alternatives →

4. 4
   Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat▲417

   Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot

   2019 · github.com · its alternatives →

5. 5
   Freshdesk Omnichannel Support▲93

   The ultimate omnichannel helpdesk for your customer support

   2019 · freshworks.com · its alternatives →

6. 6
   Open-Source Intercom with Help Center▲101

   Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot

   2022 · github.com · its alternatives →

7. 7
   Document360▲197

   The knowledge base software that scales with your product

   2019 · document360.com · its alternatives →

8. 8
   Turf▲716

   The in-app community platform for SaaS companies

   2024 · useturf.io · its alternatives →

9. 9
   Intercom Messenger▲457

   The messenger for business. All new.

   2016 · fin.ai · its alternatives →

10. 10
    Astro 3.0▲264

    Intelligent inbox and calendar for iOS, Android, Mac & Slack

    2018 · its alternatives →

11. 11
    Helpdesk by LabiDesk▲240

    All-in-one helpdesk to assist, engage & sell to leads

    2021 · labidesk.com · its alternatives →

12. 12
    Front 3.0▲400

    Team Inboxes for Email, Twitter, Text & more

    2016 · front.com · its alternatives →

13. 13
    deskbird▲279

    Simplify desk booking and manage your hybrid workspace

    2023 · deskbird.com · its alternatives →

14. 14
    ThriveDesk▲281

    The best way to support your customers

    2022 · thrivedesk.com · its alternatives →

15. 15
    HelpSpace▲112

    Simplify your customer support

    2021 · helpspace.com · its alternatives →

16. 16
    Document360 7.0▲152

    The knowledge base platform engineered for growing companies

    2021 · document360.com · its alternatives →

17. 17
    Inbox by Vanilla▲159

    Free customer support software

    2024 · vanillaapps.com · its alternatives →

18. 18
    Zoho Desk▲131

    Context-aware help desk software for better customer service

    2016 · zoho.com · its alternatives →

19. 19
    Desky Support▲85

    Simplified helpdesk ticketing system + live chat platform

    2020 · desky.support · its alternatives →

20. 20
    DeskDingo▲137

    Free live chat software

    2024 · its alternatives →

21. 21
    SignalZen▲124

    Customer Support directly from Slack or Microsoft Teams

    2023 · signalzen.com · its alternatives →

22. 22
    Customer Inbox in Slack by Across▲115

    Turn Slack channels into a customer inbox and helpdesk

    2020 · its alternatives →

23. 23
    EngageLab▲99

    World-leading customer engagement platform

    2023 · engagelab.com · its alternatives →

24. 24
    desko▲81

    A simple way to book desks and manage workspace

    2022 · desko.io · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →