Work · alternatives · 2026
24 alternatives to Microsoft 365 Help Desk Ticketing System
Centralized internal help desk software
Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Prices are shown for the 1 we have checked on their own sites, 1 of them free or with a free tier. Microsoft 365 Help Desk Ticketing System launched in 2022; newer entries below may have overtaken it.
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Hello HN community! I’m excited to share Ticketing As A Service, a certified Microsoft Teams ticketing system designed to streamline service desk operations for any department. After working in IT and seeing the challenges of managing untracked requests, I created this solution to enhance productivity and efficiency for teams of any size or industry. What is Ticketing As A Service? This app helps teams manage bug reports, incident tickets, and service requests seamlessly within Microsoft Teams. By centralizing and organizing these requests, it reduces response times and ensures nothing gets…
2024 · teamswork.app · its alternatives →
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2016 · github.com · its alternatives →
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Ticketdesk AIfree tier, from $29/mo▲85AI Agents for Customer Support
Aug 2026 · ticketdesk.ai · its alternatives →
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Resolve incoming email queries effortlessly with AI
2025 · kommunicate.io · its alternatives →
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Perfect Wiki▲97AI-powered help center for Microsoft Teams
2024 · perfectwikiforteams.com · its alternatives →
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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →