Work · alternatives · 2026

24 alternatives to Microsoft 365 Help Desk Ticketing System

Centralized internal help desk software

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Microsoft 365 Help Desk Ticketing System launched in 2022; newer entries below may have overtaken it.

1
HelpDesk.com▲145
Simple ticketing system for teams.
2019 · helpdesk.com · its alternatives →
2
Ticketing System▲2
Ticketing System a complete Customer Support Helpdesk
2020 · vert-age.com · its alternatives →
3
Microsoft Teams Ticketing System – Ticketing as a Service▲21
Hello HN community! I’m excited to share Ticketing As A Service, a certified Microsoft Teams ticketing system designed to streamline service desk operations for any department. After working in IT and seeing the challenges of managing untracked requests, I created this solution to enhance productivity and efficiency for teams of any size or industry. What is Ticketing As A Service? This app helps teams manage bug reports, incident tickets, and service requests seamlessly within Microsoft Teams. By centralizing and organizing these requests, it reduces response times and ensures nothing gets…
2024 · teamswork.app · its alternatives →
4
Deskulu – Opensource knowledgebase and ticketing system▲137
Opensource helpdesk and ticketing system by Taskulu - Taskulu/deskulu
2016 · github.com · its alternatives →
5
Halp for Microsoft Teams▲83
An internal help desk built into Teams
2020 · atlassian.com · its alternatives →
6
Ticketing System▲2
Ticketing System a complete Customer Support Helpdesk
2020 · vert-age.com · its alternatives →
7
Desky Support▲85
Simplified helpdesk ticketing system + live chat platform
2020 · desky.support · its alternatives →
8
Galmato▲80
Helpdesk and tasks in one place
2017 · galmato.com · its alternatives →
9
HelpSpace▲195
A support ticket system for the modern age.
2019 · helpspace.com · its alternatives →
10
Supportpage▲60
AI powered support pages and ticketing system
2022 · supportpage.io · its alternatives →
11
Roby Helpdesk▲100
Refreshingly simple helpdesk for internal support
2020 · its alternatives →
12FH
Full Help – Self-hosted help desk and knowledge base software▲197
2019 · fullhelp.com · its alternatives →
13
Help Scout▲306
Help desk software for a more human & helpful experience
2016 · helpscout.com · its alternatives →
14
Help.center▲180
Create AI knowledge base to reduce support tickets
2023 · help.center · its alternatives →
15
Jitbit SaaS Helpdesk▲75
SaaS ticketing system
2019 · jitbit.com · its alternatives →
16
Ticketier▲93
Superhuman for support tickets: get through them 2x fast
2020 · digitalbrain.app · its alternatives →
17
EventConnect▲118
Event CMS for ticketing, payments, website, photos & more
2023 · eventconnectapp.com · its alternatives →
18
AI-Powered Email Ticketing - Kommunicate▲275
Resolve incoming email queries effortlessly with AI
2025 · kommunicate.io · its alternatives →
19
YouTrack Helpdesk▲166
Streamline your customer support quickly and easily
2023 · jetbrains.com · its alternatives →
20
Userscom▲182
Userscom is customer support software with native Stripe, Paddle Billing & Paddle Classic integrations. Live chat, AI-organised tickets, and built-in refund & cancellation workflows, right from the ticket. From $20/mo.
2024 · userscom.com · its alternatives →
21
Perfect Wiki▲97
AI-powered help center for Microsoft Teams
2024 · perfectwikiforteams.com · its alternatives →
22
Easy-Tix▲13
Help Desk Made Easy
2025 · its alternatives →
23
Tickety▲16
Integrate a ticketing system with your SaaS, hassle-free.
2024 · baginda168-seo.com · its alternatives →
24
ProProfs Help Desk▲11
Delighting Customers with Faster Ticket Resolution
2018 · proprofs.com · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →