Growth · alternatives · 2026

24 alternatives to Yenasys - Omni Channel Contact Centre

Omni Channel Customer Support Messenger Platform

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Yenasys - Omni Channel Contact Centre launched in 2021; newer entries below may have overtaken it.

1
Inbox by MessageBird▲99
Free omnichannel customer service software
2020 · bird.com · its alternatives →
2
Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat▲417
Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot
2019 · github.com · its alternatives →
3
Sitelip▲70
Omni channel chat for your site via popular messengers
2020 · sitelip.com · its alternatives →
4
MessengerHive▲86
All-In-one messenger for businesses
2023 · messengerhive.com · its alternatives →
5
JivoChat▲136
Support customers on 11 channels including Instagram
2021 · jivochat.com · its alternatives →
6
Omni.us▲107
Revolutionize your B2B outreach & win dream clients
2023 · omni.us · its alternatives →
7
Reply Now▲274
Make messengers work for your business
2019 · its alternatives →
8
Helpdesk by LabiDesk▲240
All-in-one helpdesk to assist, engage & sell to leads
2021 · labidesk.com · its alternatives →
9
Omnie Integrated Services▲60
Managed customer service outsourcing
2023 · omniecsr.com · its alternatives →
10
Trring Me▲68
A unified platform for all social & customer conversations
2022 · trringme.com · its alternatives →
11
Respond.io▲9
Leading omni chat business messaging solution
2024 · respond.io · its alternatives →
12
Open-Source Intercom with Help Center▲101
Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot
2022 · github.com · its alternatives →
13
Concierge by Juniors AI▲72
Omni-channel AI-first customer support (6 months free)
13d ago · juniors.ai · its alternatives →
14
Callbell Chat Widget▲132
Chat with visitors using messaging apps by Callbell
2019 · callbell.eu · its alternatives →
15
OneReach▲101
Omni-channel IVR, SMS Text Chat, and Automation. SMB to Ent.
2015 · onereach.ai · its alternatives →
16
Floatbot▲78
Omni-channel customer engagement AI chatbot
2017 · floatbot.ai · its alternatives →
17
HelloBox 2.0▲140
All your socials in one omni-channel contact widget
2018 · its alternatives →
18
Kookoo Interactive Assistant▲74
Combining voice & chat for an omni-channel experience
2018 · its alternatives →
19
Freshdesk Omnichannel Support▲93
The ultimate omnichannel helpdesk for your customer support
2019 · freshworks.com · its alternatives →
20
LiveCaller▲30
Free web call with online chat, omni channel and co-browsing
2021 · livecaller.io · its alternatives →
21
Avochat▲80
Support your customers with live chat + SMS for business
2020 · avochato.com · its alternatives →
22
Codar.io▲18
The all-in-one, oline marketing solution for your business
2023 · its alternatives →
23
Whelp▲79
Omnichannel Conversational Customer Support platform
2022 · whelp.co · its alternatives →
24
Herobot – Open-source AI chatbot for WhatsApp, Instagram and more▲55
Herobot is an open-source customer service platform that lets businesses manage conversations across WhatsApp, Instagram, Facebook Messenger, and TikTok from a single dashboard. Key features: • 24/7 AI-powered responses using Gemini, OpenAI, or OpenRouter • Real WhatsApp Business integration with QR code pairing • Custom business tool integrations (shipping APIs, Google Forms, spreadsheets) • Self-hosted or managed cloud deployment options • Built with Laravel + Vue.js, Docker-ready GitHub: https://github.com/herobot-id/herobot Demo: Try in Firebase Studio (buttons…
2025 · github.com · its alternatives →

Also compare

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →