Dev tools · alternatives · 2026

24 alternatives to HelpDesk 3

Provide professional support has never been easier

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. HelpDesk 3 launched in 2017; newer entries below may have overtaken it.

1. 1
   HelpDesk.com▲145

   Simple ticketing system for teams.

   2019 · helpdesk.com · its alternatives →

2. 2
   Helpdesk by LabiDesk▲240

   All-in-one helpdesk to assist, engage & sell to leads

   2021 · labidesk.com · its alternatives →

3. 3
   ThriveDesk▲281

   The best way to support your customers

   2022 · thrivedesk.com · its alternatives →

4. 4
   HelpDesk+▲66

   Jira service desk for Slack

   2020 · appfire.com · its alternatives →

5. 5
   YouTrack Helpdesk▲166

   Streamline your customer support quickly and easily

   2023 · jetbrains.com · its alternatives →

6. 6
   LiveChat with HelpDesk.com▲17

   Interactive platform for multichannel customer support

   2020 · helpdesk.com · its alternatives →

7. 7
   Galmato▲80

   Helpdesk and tasks in one place

   2017 · galmato.com · its alternatives →

8. 8
   Jitbit SaaS Helpdesk▲75

   SaaS ticketing system

   2019 · jitbit.com · its alternatives →

9. 9
   HelpSite.io▲458

   Generate a beautiful FAQ & help site in minutes.

   2016 · helpsite.com · its alternatives →

10. 10
    Easy-Tix▲13

    Help Desk Made Easy

    2025 · its alternatives →

11. 11
    Ticketrilla▲73

    Helpdesk for your WordPress products

    2019 · its alternatives →

12. 12
    Suppdesk▲73

    A straightforward helpdesk

    2021 · its alternatives →

13. 13
    Help Scout▲306

    Help desk software for a more human & helpful experience

    2016 · helpscout.com · its alternatives →

14. 14
    HelpNinja▲178

    Simple & affordable Helpdesk

    2019 · helpninja.com · its alternatives →

15. 15
    Helpmonks 2.0▲99

    The collaborative email platform for your team

    2017 · helpmonks.com · its alternatives →

16. 16
    Helploom▲186

    Unlimited customer support with live chat and help center

    Dec 2025 · helploom.com · its alternatives →

17. 17
    Freshdesk Omnichannel Support▲93

    The ultimate omnichannel helpdesk for your customer support

    2019 · freshworks.com · its alternatives →

18. 18
    Internal Employee Helpdesk by SeQure▲70

    Mobile first helpdesk for your hybrid workforce

    2021 · sequre.app · its alternatives →

19. 19
    HelpSpace▲195

    A support ticket system for the modern age.

    2019 · helpspace.com · its alternatives →

20. 20
    Roby Helpdesk▲100

    Refreshingly simple helpdesk for internal support

    2020 · its alternatives →

21. 21
    I rolled my own simple support / Helpdesk SaaS aimed at Indie Hackers▲84

    This is my first product as part of this project I'm working on. It's a no-frills, but perfectly functional customer support tool for indie hackers, soloprenuers and small teams. would love your feedback and suggestions of how to make more people aware.

    2022 · reallysimplesupport.com · its alternatives →

22. 22
    Ticketier▲93

    Superhuman for support tickets: get through them 2x fast

    2020 · digitalbrain.app · its alternatives →

23. 23
    HelpCrunch▲114

    Customer communication tool for support, marketing & sales

    2015 · helpcrunch.com · its alternatives →

24. 24
    Help Scout for Android▲88

    Customer support software that fits in your pocket

    2017 · helpscout.com · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →