Life & fun · alternatives · 2026

24 alternatives to IT helpdesk support solution service

IT helpdesk support solution service

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Prices are shown for the 1 we have checked on their own sites, 1 of them free or with a free tier. IT helpdesk support solution service launched in 2020; newer entries below may have overtaken it.

1
HelpDesk.com▲145
Simple ticketing system for teams.
2019 · helpdesk.com · its alternatives →
2
ThriveDesk▲281
The best way to support your customers
2022 · thrivedesk.com · its alternatives →
3
YouTrack Helpdesk▲166
Streamline your customer support quickly and easily
2023 · jetbrains.com · its alternatives →
4
IT Support Services▲12
Tech support that feels in-house, even when it’s not.
2025 · taskvirtual.com · its alternatives →
5
Helpdesk by LabiDesk▲240
All-in-one helpdesk to assist, engage & sell to leads
2021 · labidesk.com · its alternatives →
6
Freshdesk▲107
Everything you need to deliver exceptional customer support.
2014 · freshworks.com · its alternatives →
7
Business IT support Solutions London▲1
Business IT support Solutions London
2020 · aquilatec.co.uk · its alternatives →
8
Helply▲328
Hey everyone, I’m the head of engineering at GrooveHQ. We’ve spent the last 10+ years building customer support tools, and today we’re launching Helply. Helply is an AI customer support agent that we are so confident in, we’ve backed it up with a guaranteed resolution rate. AI support agents live and die by the data they have access to and the way they finesse the customer experience. Basic automations worked well in the past, but now people expect more. Here are some semi-technical notes: --- 1) Controlled data syncing --- We wanted tight integrations with existing helpdesks, but also…
Feb 2026 · helply.com · its alternatives →
9FH
Full Help – Self-hosted help desk and knowledge base software▲197
2019 · fullhelp.com · its alternatives →
10
Helpy Beta▲199
A modern, open-source Helpdesk alternative.
2016 · helpy.io · its alternatives →
11
Printer & Antivirus Support and Services▲2
A Technical Support Company
2020 · illinitechs.com · its alternatives →
12
Roby Helpdesk▲100
Refreshingly simple helpdesk for internal support
2020 · its alternatives →
13
Grammable IT Support▲87
Send this to your family when they ask for tech support 🤓
2016 · its alternatives →
14
airlines helpdesk▲7
airlines helpdesk
2025 · curtiscenter.math.ucla.edu · its alternatives →
15
Suppdesk▲73
A straightforward helpdesk
2021 · its alternatives →
16
HelpScout▲147
Simple support system, without all the crap you don't need
2014 · helpscout.com · its alternatives →
17
Freshdesk Omnichannel Support▲93
The ultimate omnichannel helpdesk for your customer support
2019 · freshworks.com · its alternatives →
18
helpkb▲69
An open source knowledge base or FAQ to support customers
2022 · its alternatives →
19
HelpDesk+▲66
Jira service desk for Slack
2020 · appfire.com · its alternatives →
20
Jitbit SaaS Helpdesk▲75
SaaS ticketing system
2019 · jitbit.com · its alternatives →
21
HelpWire▲117
Remote support that starts from a link, not a setup call
2023 · helpwire.app · its alternatives →
22
KnowledgeBase▲122
Help your support team, provide 24/7 self-service to clients
2022 · knowledgebase.com · its alternatives →
23
Internal Employee Helpdesk by SeQure▲70
Mobile first helpdesk for your hybrid workforce
2021 · sequre.app · its alternatives →
24
ifyfree tier▲120
Resolution AI that works on top of your existing helpdesk
Aug 2026 · useify.ai · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →