Growth · alternatives · 2026

24 alternatives to SaaStr 052: Jon Herstein, SVP Customer Success @ Box

Building & scaling Box's customer success team

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. SaaStr 052: Jon Herstein, SVP Customer Success @ Box launched in 2016; newer entries below may have overtaken it.

1
SaaStr 057: Louis Jonckheere, Co-Founder & CEO @ Showpad▲61
Building & scaling your core exec from VP of Sales to CSMs
2016 · its alternatives →
2
SaaStr 034: Cailen D'sa, Head of Sales @ Front, 1st Sales Hire @ Dropbox and Box▲63
How to master the freemium SaaS model
2016 · its alternatives →
3
SaaStr 100: Aaron Levie, Founder & CEO @ Box▲10
The 3 Stages To Company Scaling in Enterprise
2017 · its alternatives →
4
SaaStr 063: Brandon Bruce, Co-Founder & COO @ Cirrus Insight▲64
The sales script that increases conversion by 80%
2016 · its alternatives →
5
Live The Questions - #4 - Life and Times of a Customer Success Maverick▲54
A conversation with Typeform's David Apple
2016 · its alternatives →
6
SaaStr 090: Jason Lemkin, Founder & VC @ SaaStr▲67
What Specific Traits Jason Looks For In SaaS Founders?
2017 · its alternatives →
7
SaaStr 061: John Gleeson, VP Customer Success @ Affinio▲60
The Optimal Relationship Between Customer Success and Sales
2016 · its alternatives →
8
SaaStr 051: Kristin Koh Goldstein @ HireAthena▲65
Hire slow and fire fast and scaling product essentials
2016 · its alternatives →
9
SaaStr 086: Auren Hoffman, Founder @ LiveRamp & SafeGraph▲68
Why You Have To Focus On A Tiny Market?
2017 · its alternatives →
10
SaaStr 059: Michael Cardamone, Managing Director @ Acceleprise▲56
How to measure sales team success & test new pricing
2016 · its alternatives →
11
SaaStr 044: Andy Sparks, Co-Founder & Head of Sales @ Mattermark▲66
How to hire, train & incentivise your sales team
2016 · its alternatives →
12
SaaStr 079: Seth Besmertnik, Founder & CEO @ Conductor▲60
Where to start with a B2B SaaS content roadmap?
2016 · its alternatives →
13
SaaStr 040: Allison Pickens, VP of Customer Success & Business Operations @ Gainsight▲59
Scaling your customer success team & managing churn
2016 · its alternatives →
14
SaaStr University▲290
300+ free lessons on how to scale faster
2019 · its alternatives →
15
SaaStr 047: Meagen Eisenberg, CMO @ MongoDB▲74
How to increase leads through marketing funnel optimisation
2016 · its alternatives →
16
SaaStr 054: Chad Arimura, Founder & CEO @ Iron.io▲69
Why you should hire a product leader from day 1
2016 · its alternatives →
17
SaaStr 084: Alex MacCaw, Founder & CEO @ Clearbit▲74
Why the future of sales is personalisation?
2016 · its alternatives →
18
SaaStr 064: Matt Murphy, Managing Director @ Menlo Ventures▲64
Why now is a great time for SaaS startups to raise?
2016 · its alternatives →
19
SaaStr 083: David Rodnitzky, Founder & CEO @ 3Q Digital▲59
Factors startups must consider before spending on marketing
2016 · its alternatives →
20
SaaStr 053: Greg Sands, Founding Partner @ Costanoa Venture Capital▲64
How to assess product market fit & customer segmentation
2016 · its alternatives →
21
SaaStr 043: Kirsten Helvey, COO @ Cornerstone On Demand▲64
Why we should focus more on upsell than customer acquisition
2016 · its alternatives →
22
SaaStr 087: Michael Driscoll, Founder & CEO @ Metamarkets▲59
What All Successful SaaS Startups Have In Common?
2017 · its alternatives →
23
SaaStr 041: Dharmesh Shah, Co-Founder & CTO @ Hubspot▲70
Lessons learnt from scaling Hubspot: From day 1 to IPO
2016 · its alternatives →
24
The Startup Chat 156: Scaling SaaS from 100 to 1000 customers▲115
Hiten Shah & Steli Efti share a framework for growing SaaS
2016 · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →