Work · alternatives · 2026

24 alternatives to PHPKB

A modern knowledge base software to provide better support.

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. PHPKB launched in 2022; newer entries below may have overtaken it.

1. 1
   helpkb▲69

   An open source knowledge base or FAQ to support customers

   2022 · its alternatives →

2. 2
   HelpCrunch Knowledge Base▲268

   Deliver instant answers to customers 24/7 with help articles

   2019 · helpcrunch.com · its alternatives →

3. 3
   PaceKB Knowledge Base Software▲73

   Reduce your average support time by over 50%

   2023 · pacekb.com · its alternatives →

4. 4
   Zendesk▲100

   Software for better customer service.

   2014 · zendesk.com · its alternatives →

5. 5
   Zendesk for Startups▲921

   Every customer counts when you're a startup

   2018 · zendesk.com · its alternatives →

6. 6
   Document360 7.0▲152

   The knowledge base platform engineered for growing companies

   2021 · document360.com · its alternatives →

7. 7FH
   Full Help – Self-hosted help desk and knowledge base software▲197

   2019 · fullhelp.com · its alternatives →

8. 8
   Customerly Knowledge Base Platform▲177

   Free of charge knowledge base tool to reduce support tickets

   2019 · customerly.io · its alternatives →

9. 9
   ThriveDesk▲281

   The best way to support your customers

   2022 · thrivedesk.com · its alternatives →

10. 10
    BoldDesk▲403

    Better than Zendesk & Freshdesk, 50% of cost

    2023 · bolddesk.com · its alternatives →

11. 11
    Helphub▲251

    The GPT-3 powered knowledge base that writes itself

    2020 · helphub.io · its alternatives →

12. 12
    Zendesk▲56

    Software for better customer service

    2014 · zendesk.com · its alternatives →

13. 13
    Intercom Educate▲485

    What a knowledge base should be–personal and intelligent

    2016 · intercom.com · its alternatives →

14. 14
    Free Knowledge Base by Dashly▲201

    Optimize your customer support with Knowledge Base by Dashly

    2019 · dashly.io · its alternatives →

15. 15
    Help.center▲180

    Create AI knowledge base to reduce support tickets

    2023 · help.center · its alternatives →

16. 16
    FROGED Knowledge Base▲126

    Self-service support with articles to help your customers

    2020 · its alternatives →

17. 17
    Answer Bot by Zendesk▲215

    Machine learning designed for customer service

    2017 · zendesk.com · its alternatives →

18. 18
    PHPRunner▲103

    Professional web apps with little or no coding

    2022 · xlinesoft.com · its alternatives →

19. 19
    KnowledgeBase▲122

    Help your support team, provide 24/7 self-service to clients

    2022 · knowledgebase.com · its alternatives →

20. 20
    Zendesk 3.0▲116

    Software for better customer relationships

    2016 · zendesk.com · its alternatives →

21. 21
    Document360▲197

    The knowledge base software that scales with your product

    2019 · document360.com · its alternatives →

22. 22
    HelpDesk.com▲145

    Simple ticketing system for teams.

    2019 · helpdesk.com · its alternatives →

23. 23
    Baklib▲72

    Make your knowledge base & help document online

    2020 · baklib.com · its alternatives →

24. 24
    Zendesk Sunshine▲143

    Open, flexible CRM platform built on AWS

    2018 · zendesk.com · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →