Work · alternatives · 2026

24 alternatives to Message Board for Zendesk Support

Send notifications to your customer service agents.

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Message Board for Zendesk Support launched in 2022; newer entries below may have overtaken it.

1. 1
   Zendesk for Startups▲921

   Every customer counts when you're a startup

   2018 · zendesk.com · its alternatives →

2. 2
   Zendesk messaging (Beta)▲74

   Deliver rich, modern & automated conversational experiences

   2020 · its alternatives →

3. 3
   Zendesk▲100

   Software for better customer service.

   2014 · its alternatives →

4. 4
   Zendesk 3.0▲116

   Software for better customer relationships

   2016 · its alternatives →

5. 5
   Zendesk Signals by Usercall▲95

   Catch product problems early from Zendesk tickets

   Feb 2026 · usercall.co · its alternatives →

6. 6
   Caller Zen▲114

   Customer support for inbound SMS and phone calls

   2016 · its alternatives →

7. 7
   BubbleIQ▲194

   Integrate Zendesk with Slack to supercharge customer support

   2017 · its alternatives →

8. 8
   BoldDesk▲405

   Better than Zendesk & Freshdesk, 50% of cost

   2023 · its alternatives →

9. 9OS
   Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat▲417

   2019 · github.com · its alternatives →

10. 10
    Ticketier▲93

    Superhuman for support tickets: get through them 2x fast

    2020 · its alternatives →

11. 11
    Zendesk Help Center on Intercom▲65

    Search and send Zendesk articles right from Intercom.

    2019 · its alternatives →

12. 12
    Userlist▲372

    Customer messaging for your SaaS product

    2019 · its alternatives →

13. 13
    Zendesk Inbox for iOS▲118

    Team up on email, anywhere your team goes

    2015 · its alternatives →

14. 14
    Alterra Answers▲184

    AI assistant for customer service automation in Zendesk

    2019 · its alternatives →

15. 15
    Intercom Messenger▲458

    The messenger for business. All new.

    2016 · its alternatives →

16. 16
    ChatGPT Ticket Summary for Zendesk▲85

    Use OpenAI's ChatGPT to sumarise support tickets

    2023 · its alternatives →

17. 17
    Inbox by Zendesk▲100

    Shared team email inbox.

    2014 · its alternatives →

18. 18
    Record + Zendesk▲105

    Unlock the unknown, now from Zendesk

    2022 · its alternatives →

19. 19
    Zendesk Sell▲98

    Enhance productivity, processes, & sales visibility pipeline

    2018 · its alternatives →

20. 20
    Answer Bot by Zendesk▲215

    Machine learning designed for customer service

    2017 · its alternatives →

21. 21
    HelpDesk.com▲145

    Simple ticketing system for teams.

    2019 · its alternatives →

22. 22
    Email Tracking for Zendesk▲67

    Email tracking tool for Zendesk

    2023 · its alternatives →

23. 23
    Mobile App Review Monitor for Zendesk▲113

    Monitor, manage and reply to app reviews right in Zendesk

    2019 · its alternatives →

24. 24
    Baremetrics Messaging▲224

    SaaS messaging tool to onboard, engage & retain customers

    2020 · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →